Refund Policy

At Vyzze Global, we strive to provide exceptional digital services to meet your business needs. If you are not entirely satisfied with your purchase, we’re here to help.

Web and Software Development:
Our web and software development services are tailored to your specific requirements, and refunds are subject to the terms outlined in the project agreement. We work closely with our clients throughout the development process to ensure that expectations are met. If you have any concerns or issues with the delivered product, please contact us within 60 days of delivery to discuss potential solutions.

Social Media and Digital Marketing:
For social media and digital marketing services, refunds may be provided on a case-by-case basis. If you are dissatisfied with the results of a campaign or service, please reach out to us within 14 days of the service completion date to request a refund or discuss alternatives. All refund requests must be made by the customer through our official communication channels or customer support portal.

Sale of Digital Products:
All sales of digital products, including but not limited to e-books, templates, and software licenses, are final. Once the product is purchased and delivered electronically, refunds will not be provided unless there is a technical issue preventing access to the product. If you encounter any difficulties with your digital purchase, please contact our support team for assistance.

Refund Processing:
Once approved, refunds will be processed using the client’s originated payment method. Please allow 7 business days for the refund to reflect in your account, depending on your financial institution’s processing time.

Contact Us:
If you have any questions about our refund policy or need further assistance, please contact us at [email protected] or +94 76 299 38 48. Our customer support team is available to address your concerns and ensure your satisfaction with our services.

Policy Updates:
Vyzze Global reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

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